Assistant Vice President Client Services

About the role

Sedgwick is hiring an Assistant Vice President Client Services, working remotely from Wisconsin. The role covers the administrative, managerial and client relationship aspects of Client Services within an assigned area, and includes supervising colleagues.

Key responsibilities

• Ensure contract compliance with company guidelines within the assigned area
• Handle financials including accounts receivable, invoicing and pricing support
• Manage client knowledge, including threatened status and relationship with the company
• Handle renewals on time and negotiate new contracts
• Plan business and budgeting, and plan staffing needs including succession, bench strength and new business
• Support client, executive and internal relationships and business development
• Perform other duties as assigned, support the quality programs and travel as required
• Administer personnel policies, interview and hire colleagues, set performance development plans and conduct performance reviews

Required profile

• Bachelor's degree from an accredited college or university; major in Risk Management, Business Administration or Finance preferred
• Advanced degree and/or professional designations (CPCU, AIC, ARM) preferred
• 10 years of related experience, including 3 years as an Account Executive on national accounts and 5 years of claims or supervisory experience

Required skills

• In-depth understanding of workers' compensation, liability and disability
• Excellent oral and written communication and presentation skills
• PC literacy, including Microsoft Office
• Negotiation, facilitation, leadership and analytical skills

What we offer

• Starting pay of $130,000 - $155,000 USD annually for this role
• Medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, and flexible spending or health savings account options