Assistant Office Manager

About the role

Amada Senior Care of Milford, CT provides in-home senior care, long-term care insurance claims management and guidance on senior housing options. It is hiring a full-time, on-site Assistant Office Manager in Milford, CT who supports daily office operations and works with the office manager and care coordinators.

Key responsibilities

• Schedule appointments and maintain client and caregiver records
• Assist with documentation related to senior care and insurance
• Answer phones, greet visitors, respond to inquiries and direct communications to the right team members
• Coordinate caregiver assignments and prepare basic reports
• Keep office equipment and supplies organized and functioning
• Collaborate with the office manager and care coordinators to support efficient workflows and a welcoming environment

Required profile

• Strong communication (US English) and customer service skills to work with seniors, families, caregivers and office staff
• Ability to understand and communicate with staff in the USA
• Experience in healthcare, senior care or a service-oriented environment is beneficial but optional
• Reliability, professionalism and the ability to work collaboratively on-site in Milford, CT

Required skills

• Administrative assistance and office administration, including managing schedules and records
• Use of office equipment such as computers, printers and phone systems, and basic office software
• Prioritizing tasks, attention to detail and following established procedures in a busy office