Airport Agent - BFF

About the role

SkyWest Airlines is hiring a part-time Airport Agent (BFF) in Scottsbluff, Nebraska. Airport agents ensure excellent customer service while handling a range of tasks such as ticketing, rebooking, boarding and helping passengers with special needs. The position is not a Department of Transportation safety-sensitive position.

Key responsibilities

• Load and unload customer luggage, airfreight and company mail on and off aircraft
• Greet passengers, issue tickets, give seat assignments, check baggage, board flights, help customers who arrive without luggage and rebook passengers
• Escort passengers and customers with special needs safely and courteously
• Marshal aircraft in and out of the ramp area
• Service aircraft as needed and perform other duties as assigned

Required profile

• 18 years of age or older
• Valid, unrestricted, state-issued driver's license
• High School Diploma or GED
• Background check and drug screening passed
• Legally authorized to work in the United States without sponsorship
• Able to lift 50 pounds with or without reasonable accommodation
• Flexible schedule, including split shifts in early mornings, afternoons, evenings, weekends and holidays

Required skills

• Basic knowledge of fundamental computer programs for record-keeping and baggage routing
• Adaptability to changing priorities and effective time management
• Strong teamwork and collaboration skills

What we offer

• $16 per hour
• Worldwide flight benefits for you and your family
• 401(k) match and profit sharing
• Shift-trade flexibility and the potential to advance within the company