AI Product Enablement Senior Manager

About the role

The AI Product Enablement Senior Manager works closely with the Director of Product Enablement, who leads the design and execution of the AI Capability & Enablement function within Quotient Inside. Operating at the intersection of Product Strategy and Product Delivery, the role translates firm-wide AI priorities into scalable enablement strategies, coaching, triage, experimentation and institutional guidance. It is a senior connector between strategic intent and enterprise execution, owning operating rhythms, stakeholder alignment, prioritization and workflow design so that AI usage scales responsibly. The role is hybrid, with 60% in-office attendance.

Key responsibilities

• Lead and review the operating model for the AI enablement function, ensuring coaching, triage, experimentation and standards run effectively at scale
• Design and optimize workflows for intake, routing, escalation, prioritization and feedback, and track KPIs such as adoption patterns, response time and enablement effectiveness
• Set operating standards, governance and service expectations, and act as a senior clearing house for AI questions and escalations
• Route bugs, platform issues and systemic pain points to formal feedback and product improvement mechanisms
• Run AI coaching through office hours, working sessions and 1:1s, and advise colleagues on turning ambiguous business problems into AI-solvable opportunities
• Guide hands-on experimentation with meta-prompting, custom GPT configuration and workflow prototyping, and turn it into playbooks and standards
• Capture recurring patterns and turn them into living exemplars, guides and playbooks, and feed insights to Product Strategy and the Director of AI Product Enablement
• Lead enablement initiatives from scoping to adoption, coordinating Product Strategy, Design, Training & Comms and platform teams

Required profile

• 8-10 years of experience in AI enablement, digital delivery, product operations, project management or related roles
• Demonstrated experience leading complex cross-functional initiatives with measurable outcomes
• Hands-on experience with AI tools and workflows (custom GPTs, prompt engineering, AI assistants)
• Preferred: professional services or matrixed environments, and experience influencing senior stakeholders and shaping operating models

Required skills

• Structured project leadership, facilitation and coaching
• Fluent in AI experimentation (meta-prompting, workflow testing, custom GPT exploration)
• Strong stakeholder management, communication and influencing skills
• Analytical and strategic thinking, able to identify patterns and turn learning into scalable action

The base salary range is $165,000 to $200,000, depending on experience, skills, location and other factors; the position may also be eligible for performance-based incentives.