Administrative Medical Coordinator

About the role

The Administrative Medical Coordinator supports a pediatric subspecialty division at Stony Brook Children's Service, UFPC, serving as care coordinator for the divisional team of physicians, nurse practitioners, fellows and support staff. The position is full time, Monday to Friday, 8:30 AM to 5 PM, with a stated pay range of $21.92 to $27.40.

Key responsibilities

• Provide administrative and clinical support to physicians, nurse practitioners, fellows and support staff, and act as a liaison within the department.
• Handle medication refill and prescription renewal requests, and coordinate with home care agencies for medication and equipment orders.
• Keep providers informed about patient insurance issues and obtain insurance pre-authorizations and referrals; follow up on denials and appeals.
• Coordinate procedures, testing, biopsies, injections and infusions, and schedule appointments while keeping waiting lists and optimizing patient slot use.
• Maintain documents, records, test and lab results in the electronic medical record and ensure quality assurance requirements are met.
• Answer phones, direct callers and provide customer service to patients and their families.
• Organize special events, assist with business planning and coordinate marketing communication projects.

Required profile

• High school diploma or equivalent.
• 3 years of administrative experience.
• Prior authorization experience and patient coordination, including procedural scheduling.
• Preferred: associate's degree, knowledge of population and public health principles, experience managing high call volume, EMR experience, Spanish proficiency and Outlook calendar management.