Account Manager

About the role

Rho is a modern banking platform for the AI era, helping startups and growth-stage companies manage finances. We are seeking an Account Manager to oversee our largest B2B relationships, drive product adoption, and grow client revenue.

Key responsibilities

• Manage, retain, and expand existing client relationships in middle‑market, VC‑backed startups, and commercial segments.
• Collaborate with the Account Executive team to hand off and onboard new clients efficiently.
• Guide senior stakeholders on adoption strategies to maximize business value.
• Track and report metrics such as revenue growth, retention, and satisfaction.
• Identify upsell opportunities and deliver consultative value.

Required profile

• 2+ years in a client‑facing Customer Success role.
• Experience managing large‑scale implementations with 50+ users.
• Strong written and verbal communication skills.
• Track record of handling a large client portfolio at scale.
• Background in B2B SaaS; finance or payments experience is a plus.

Required skills

• Ability to draw insights from analytics reports.

What we offer

• OTE of $125,000–$145,000 with base salary varying by experience.
• Equity, healthcare benefits, and paid time off.
• Inclusive and growth‑focused company culture.