Account Management Representative II

About the role

The Account Management Representative II supports day-to-day operations for assigned accounts in close partnership with leadership, keeping master data accurate and documentation complete and compliant. The role covers purchasing and supply chain inventory analysis, quoting, order and shipment tracking and pricing updates, in a fast-paced environment.

Key responsibilities

• Own end-to-end sales order execution and JIT delivery to hit OTIF targets, with accurate ASNs/EDI and proactive shipment status updates.
• Plan and procure raw materials, reconcile supply to demand, maintain safety stock and lead times, and flag shortages or excess.
• Use Native Rock and Oracle functionality to streamline workflows and share best practices.
• Lead RFQ intake and quotation development, build cost-ups and pricing scenarios, and deliver quotes within agreed cycle times.
• Maintain item, customer, pricing and lead-time data, execute approved price updates on schedule, and support internal and external audits.
• Monitor credit limits and order release compliance, manage inventory aging, and drive disposition or recovery of slow movers.
• Produce customer budgets and monthly sales/gross-profit reports, investigate variances and recommend corrective actions.
• Support quality resolution, coordinate PPAP document routing, resolve pricing discrepancies with customers and suppliers, and support AR collections.

Required profile

• Bachelor's degree in Supply Chain Management, Business Management or a related field.
• 0-2 years of experience in automotive, manufacturing or B2B customer service/sales operations; internships and co-ops valued.
• Strong problem-solving and issue-resolution skills.

Required skills

• Proficiency in Microsoft Excel.
• Effective communication and relationship-building skills.

What we offer

• Competitive salary with bonus opportunities.
• Paid time off and 14 paid company holidays.
• Medical, dental and vision benefits with low premiums, plus flexible spending and health savings accounts.
• 401(k) with company contribution and educational tuition reimbursement.