Trades Dispatcher – Danville Office

About the role

The Trades Dispatcher supports the C‑U Trade Services department from our Danville office, handling incoming service calls, scheduling, and administrative tasks for plumbing, HVAC and electric trades.

Key responsibilities

• Receive all incoming trade services calls.
• Schedule services for C‑U Plumbing, C‑U HVAC and C‑U Electric.
• Provide backup support for phones and scheduling.
• Register new HVAC equipment for warranty.
• Maintain orderly equipment warranty, SPIFF and home protection service agreement files.
• Register Ameren Allied incentive program.
• Submit all trade permit applications.
• Process Julie Dig requests for trades.
• Schedule inspections as needed.
• Manage Google Calendar for trades.
• Receive customer work order emails and schedule.
• Enter contracts into Field Edge.
• Review all invoices for finalization.
• Maintain service agreements in Field Edge.

Required skills

• Field Edge software proficiency.
• Google Calendar usage for scheduling.

What we offer

• Competitive wages.
• Company‑subsidized health insurance package.
• Paid vacation and holidays.
• 401(k) retirement plan.
• Life insurance.
• Disability insurance (employee expense).
• Company vehicle for qualifying positions.
• Company‑provided tools.
• Commission opportunities available.