Sales Manager - Hotel

About the role

The Sales Manager at Hyatt Regency Deerfield, reporting to the General Manager / Director of Sales, drives revenue growth by building strong relationships with corporate clients, local businesses, organizations, meeting planners and travel partners. The role focuses on maximizing occupancy, increasing group and corporate business and growing market share through proactive sales, strategic account management and collaboration with hotel leadership.

Key responsibilities

• Solicit new business through cold calling, outside sales appointments, networking, prospecting and referrals.
• Develop corporate negotiated accounts, group business, meetings, conferences and social events.
• Grow existing client relationships and run regular account reviews.
• Execute sales action plans to meet revenue, room night and production goals.
• Maintain CRM and sales records, prepare proposals, contracts and group agreements, and track performance against goals.
• Monitor local market trends and competitors, and target key segments across Deerfield, Northbrook, Lincolnshire, Lake County and the greater Chicago North Shore.
• Work with revenue management on pricing, promotions and packages, and with Front Office, F&B, Banquets and Operations on group bookings and events.
• Attend industry events, trade shows and business organization meetings, and take part in weekly sales and revenue strategy meetings.

Required profile

• Minimum of 2 years of hotel sales experience preferred; Hyatt or full-service hotel sales experience highly desirable.
• Experience selling corporate negotiated accounts, group rooms, meetings and events preferred.
• Strong knowledge of the local business markets is a plus.
• Valid driver's license and reliable transportation; flexibility for occasional evening or weekend client events.

Required skills

• Proficiency in Microsoft Office and hotel sales CRM platforms; experience with Hyatt sales systems, Delphi or equivalent preferred.
• Strong analytical skills and ability to interpret sales reports and revenue performance.

What we offer

• Competitive salary plus performance-based incentives and bonuses.
• Medical, dental and vision insurance, 401(k) retirement plan, paid time off and holidays.
• Travel discounts for colleagues, professional development and a supportive team environment.