Relationship Banker – Toms River, NJ

About the role

As a Relationship Banker at Santander’s Fischer Boulevard branch in Toms River, NJ, you will act as a trusted advisor, helping customers meet their financial goals through personalized banking, lending and investment solutions.

Key responsibilities

• Achieve or exceed sales targets by promoting and cross‑selling banking products and services.
• Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions.
• Proactively prospect for new clients through networking, referrals, lead calling, portfolio management and community engagement.
• Meet customers’ transactional, servicing and product needs.
• Deliver an elevated, personalized and seamless customer experience across all channels.
• Foster customer loyalty by addressing concerns and providing timely resolutions.
• Engage customers via digital platforms, educating them on self‑service options.
• Communicate clearly in person, over the phone, or through digital channels.
• Ensure compliance with regulatory requirements and internal risk and fraud policies.
• Collaborate with team members and partners to achieve branch goals and overall performance.
• Support nearby branch locations as business needs dictate.

Required profile

• Ability to perform essential duties satisfactorily and meet sales objectives.
• Strong interpersonal skills for building and maintaining client relationships.
• Proactive mindset for prospecting and community engagement.
• Commitment to delivering high‑quality customer service.
• Understanding of compliance and risk management in a banking environment.

Required skills