Mid-Market Sales Manager (East)

About the role

Serval is an AI‑native automation platform helping enterprises replace manual processes with intelligent agents. As the Manager of Mid‑Market Account Executives, you will build and lead the founding mid‑market sales team, shaping Serval’s commercial motion in this critical segment.

Key responsibilities

• Hire, coach, and scale a high‑performing mid‑market AE team from the ground up.
• Drive team quota attainment, pipeline generation, and sales velocity while maintaining a personal book of business.
• Develop and refine the mid‑market sales playbook, including outbound motions, qualification frameworks, demo narratives, and closing strategies.
• Partner with GTM leadership to define ICP, pricing, packaging, and territory/account assignments.
• Collaborate cross‑functionally with product, marketing, and engineering to shape roadmap priorities and enablement.

Required profile

• 5–8 years of B2B SaaS sales experience, with at least 2 years managing high‑performing AE teams.
• Proven track record of building and scaling sales teams at early‑stage companies (Seed → Series B).
• Deep understanding of full‑cycle sales for technical or workflow automation solutions targeting IT, Security, or Engineering buyers.
• Strong player‑coach mentality, willing to carry a book of business while building the team.

Required skills

• Salesforce
• Outreach
• Gong

What we offer

• Impact: Play a key role in shaping the success of a groundbreaking AI product.
• Growth: Build a fundamentally new AI offering with strong investor backing.
• Culture: Join a team that values innovation, ownership, accountability, and fun.