Mid-Market Account Executive – East

About the role

Serval is an AI‑native automation platform helping enterprises replace manual processes with intelligent agents. As a Mid‑Market Account Executive you will join the founding go‑to‑market team and own the full sales cycle for IT and Security solutions across the East region. You will work closely with founders, product, and engineering to shape the commercial motion and demonstrate how AI transforms operations.

Key responsibilities

• Own end‑to‑end sales cycles from pipeline generation to close for multi‑stakeholder IT and Security deals.
• Develop deep customer understanding, map org structures and align stakeholders around business value.
• Deliver consultative, technical demos showcasing AI‑driven workflow automation.
• Collaborate with product, marketing, and engineering to influence roadmap and messaging based on customer feedback.
• Maintain disciplined sales processes, pipeline hygiene, accurate forecasting and next‑step clarity.
• Contribute to GTM playbooks, refine outbound motions, ICP definitions and sales collateral.

Required profile

• 2–5 years of full‑cycle B2B SaaS sales experience with consistent quota attainment.
• Proven success selling technical or workflow automation solutions to IT, Security or Engineering leaders.
• Experience managing complex, multi‑stakeholder sales cycles (1–4 months) with VP/C‑suite decision‑makers.
• High‑agency operator who thrives in ambiguity, builds pipeline from scratch and helps shape processes.
• Exceptional communication, storytelling and demo skills.

What we offer

• Impact: Play a key role in shaping the success of a groundbreaking AI product.
• Growth: Build a fundamentally new AI offering with support from experienced investors and team.
• Culture: Join a culture that values innovation, ownership, accountability and fun.