Memory Care Specialist

About the role

The Memory Care Specialist is an experienced, hands-on leader who supports communities during Director of Memory Care vacancies, leadership transitions and other periods of operational need. The Specialist quickly assesses neighborhood operations, stabilizes performance and ensures the company's Memory Care philosophy, standards and processes are consistently applied, working with community and divisional leadership to strengthen resident care, team performance, family communication and regulatory compliance.

Key responsibilities

• Provide temporary day-to-day leadership of a Memory Care neighborhood and develop prioritized action plans with the Executive Director and Health and Wellness Director
• Maintain operations until permanent leadership is hired, then deliver a documented transition plan, onboarding, training and support
• Evaluate staffing, schedules and team culture, and take part in recruiting, hiring, coaching, performance reviews and team development
• Take part in resident assessments and care planning, review care documentation for accuracy and compliance, and partner with families and care partners
• Monitor incidents, falls, behaviors and outcomes, support quality improvement and survey readiness
• Support dining service, meet prospective residents and families, and help prepare personalized visits and case studies with Sales
• Act as a subject matter resource for Directors of Memory Care, share best practices across communities and support new openings, acquisitions and special projects
• Travel up to 100% within the portfolio, including assignments of varying duration and limited notice, and work a flexible schedule including evenings, weekends and holidays

Required profile

• Bachelor's degree in gerontology, social services, behavioral health, therapeutic recreation, nursing, healthcare administration or a related field preferred
• Five or more years of progressive experience supporting people living with dementia or other cognitive conditions
• Three or more years of leadership experience in a specialized Memory Care program, preferably as a Director of Memory Care
• Demonstrated success stabilizing operations and leading through change; multi-site, regional, interim, new-development, turnaround or consulting experience strongly preferred
• Valid driver's license and ongoing compliance with the company's Motor Vehicle Policy

Required skills

• Advanced knowledge of dementia disease processes and person-centered strategies
• Working knowledge of assisted living and Memory Care regulations, survey readiness, quality assurance and care documentation across multiple states
• Experience with family education, recruiting, supervision, performance management, scheduling, labor, budgets and operational performance
• Proficiency with computers and company systems