Medical Assistant – Clinical Support Role

About the role

Join Lehigh Valley Health Network as a Medical Assistant, providing clinical and administrative support under the direction of licensed nurses or providers. You will help ensure smooth patient flow and high‑quality care in a fast‑moving hospital environment.

Key responsibilities

• Prepare patients and equipment for exams and procedures; maintain exam rooms and clinical areas.
• Collect medical histories, medication information, and lab specimens; schedule appointments and obtain referrals or authorizations.
• Identify potential patient risks and communicate them to the supervising nurse or provider.
• Perform front‑office duties such as greeting patients, handling co‑payments, and providing customer service in‑person and by phone.

Required profile

• Specialized Diploma as a Medical Assistant.
• Ability to adapt to constant change in a healthcare setting and work both independently and collaboratively.
• Basic Life Support certification (American Heart Association) required within 30 days of hire.

Required skills

• Proficiency with electronic medical record (EMR) systems.
• Strong computer skills, including Microsoft Word and Excel.