Medical Assistant – Clinical Support

About the role

Join Lehigh Valley Health Network as a Medical Assistant and become an integral part of a nationally recognized health system. Working under the direction of an LPN, RN, or provider, you will support both clinical and administrative functions to ensure smooth patient flow and high‑quality care.

Key responsibilities

• Prepare patients and equipment for exams and procedures; maintain exam rooms and clinical areas.
• Collect medical histories, process medication refills, and gather lab specimens according to protocol.
• Schedule appointments, obtain referrals and pre‑certifications, and collect co‑payments.
• Identify potential patient risks and communicate them promptly to the licensed nurse or provider.
• Provide front‑office support, greet patients, and deliver excellent customer service in person and by phone.

Required profile

• Specialized Diploma as a Medical Assistant.
• Ability to adapt to constant change in a healthcare setting and work both independently and collaboratively.
• American Heart Association Basic Life Support certification (Pennsylvania) within 30 days of hire.

Required skills

• Proficiency with Electronic Medical Record (EMR) systems.
• Strong computer skills, including Microsoft Word and Excel.
• Basic Life Support (BLS) knowledge.