Junior Account Manager (Remote)

About the role

We are looking for a Junior Account Manager to join the Affilka team at SOFTSWISS. In this fully remote position you will act as a trusted partner for iGaming operators, helping them adopt and maximise the value of our affiliate marketing platform.

Key responsibilities

• Build and maintain long‑term relationships with partners and key stakeholders.
• Understand client business needs, analyse operational requirements and provide day‑to‑day guidance on product usage.
• Assist with technical issue resolution and deliver product training sessions and demonstrations.
• Collaborate with the development team, collect and analyse feedback, and contribute to product backlog prioritisation.
• Create user guides and product documentation.

Required profile

• Fluent written and spoken English (minimum B2) and native‑level Russian; additional languages a plus.
• At least one year of experience as an Account Manager, Support Specialist or Consultant.
• Strong communication, problem‑solving and analytical abilities.
• Ability to work independently, prioritize tasks and thrive in a fast‑paced environment.
• Self‑organisation, teamwork skills and willingness to handle stress.
• Negotiation experience and IT industry exposure are advantageous.

Required skills