IT Manager – Boston (Lincolnshire)

About the role

The client, an industry‑leading organisation based in Boston, Lincolnshire, is seeking an IT Manager to take immediate responsibility for the implementation, management and delivery of its IT infrastructure and services. The role blends hands‑on technical administration with leadership duties to support business needs and stakeholder expectations.

Key responsibilities

• Deliver day‑to‑day IT support and administration across hardware, software and infrastructure.
• Manage Microsoft 365 services including Outlook, SharePoint, Teams, OneDrive, Adobe, Google apps and Intune.
• Administer Active Directory – user provisioning, group policies, account decommissioning and organisational structure.
• Configure and maintain VLANs, switches, routers, firewalls and wireless networks.
• Support Avaya on‑site PBX, VoIP services and phone‑recording requests.
• Provide AV equipment, conferencing and meeting‑room technology support, including event set‑up.
• Maintain ERP and CRM systems, troubleshoot and liaise with vendors.
• Support legacy applications such as Sage 50 Accounts, Sage Manufacturing and Sage Payroll.
• Administer specialist software including Adobe Creative Cloud, KeyShot and the ‘Sign Inn’ visitor‑management system.
• Perform patch management, system monitoring, printer/peripheral maintenance and preventative maintenance.
• Oversee data backups, disaster‑recovery, business‑continuity and IT security measures (endpoint protection, MFA, vulnerability checks).
• Provide 3rd‑line escalation support and manage IT asset inventory and procurement.

Required profile

• Hands‑on technical administration combined with leadership responsibilities.
• Experience delivering reliable, secure IT infrastructure and services across an organisation.
• Ability to work with both legacy and modern systems and to liaise with external providers and internal teams.

Required skills

• Microsoft 365 (Outlook, SharePoint, Teams, OneDrive, Intune)
• Active Directory administration
• VLAN, switch, router, firewall and wireless network configuration
• Avaya PBX and VoIP systems
• ERP and CRM platforms
• Sage 50 Accounts, Sage Manufacturing, Sage Payroll
• Adobe Creative Cloud, KeyShot
• Sign Inn visitor‑management system
• Patch management and system monitoring tools
• Data backup, disaster‑recovery and business‑continuity solutions
• Endpoint protection, MFA and vulnerability assessment

What we offer

• Attractive compensation package.