International Business Operations & Communications Manager

About the role

DHC USA is looking for a bilingual professional to act as the primary communication bridge between its U.S. operations and the headquarters in Japan. The role supports the President and COO, translates operational and financial performance into actionable insights, and ensures alignment of corporate objectives across regions.

Key responsibilities

• Serve as the main liaison between DHC USA and HQ in Japan, delivering reports, presentations, and business updates.
• Support executive leadership in day‑to‑day operations, strategic initiatives, and budget management, including monthly actual‑vs‑plan analysis.
• Analyze segment performance, communicate findings, and help build business cases for decision‑making.
• Facilitate cross‑regional alignment of objectives, initiatives, and operational priorities.
• Develop strong relationships with U.S. team members through on‑site engagement and proactive problem‑solving.

Required profile

• Business‑level proficiency in Japanese and English (written and verbal).
• Bachelor’s degree required; MBA or MS preferred.
• 7‑10 years of experience in strategy, consulting, finance, or operations, preferably within a Japanese corporate environment.
• Demonstrated financial and analytical expertise, including budgeting, forecasting, and performance analysis.
• Experience supporting senior executives and working as an expatriate in a Japanese company.

Required skills

• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Ability to use analytic tools and pivot tables for data analysis.
• Strong project‑management and multi‑tasking capabilities.
• Excellent presentation skills for executive‑level materials.