Identity & Driver Credential Specialist I – Hinesville

About the role

The Georgia Department of Driver Services is seeking an Identity & Driver Credential Specialist I to join its Hinesville office. In this full‑time position you will help residents obtain learner’s permits, driver’s licenses, and state‑issued identity cards while delivering courteous, accurate service.

Key responsibilities

• Issue learner’s permits to teens and first‑time drivers.
• Convert out‑of‑state licenses to Georgia licenses.
• Administer written and road examinations.
• Process and issue state identity cards in compliance with regulations.
• Provide front‑line customer service, answering inquiries and resolving issues.
• Maintain accurate records and ensure all transactions follow state guidelines.

Required profile

• Friendly, patient, and genuinely interested in helping the public.
• Strong attention to detail and ability to work quickly and accurately.
• Excellent communication skills for interacting with a diverse population.
• Dependable, motivated, and committed to delivering high‑quality service.

Required skills

What we offer

• Annual salary of $32,000 (non‑negotiable).
• Comprehensive benefits package for all career stages.
• Career mobility: promotion to Specialist II after 12 months with a 10% salary increase.
• Performance‑based raises of $1,600 after 12 and 18 months.