General Manager – Community Management

About the role

Sentral is seeking a General Manager to lead its Playa Vista community, overseeing all aspects of property performance, guest experience, and team development. The role combines strategic business leadership with hands‑on community management.

Key responsibilities

• Own the property’s P&L, financial performance, sales, and revenue generation to deliver ROI to owners.
• Develop and execute property‑wide strategies, including a home‑share program, cost‑control, and revenue‑improvement initiatives.
• Lead, recruit, train, and motivate the on‑site team, fostering a culture of trust, engagement, and operational excellence.
• Manage leasing goals, lease expirations, renewals, and resident retention programs.
• Prepare and present operational and financial reports to the Regional Manager and owners.

Required profile

• Minimum three years of luxury residential property or hotel management experience.
• Proven leadership ability with strong decision‑making and problem‑solving skills.
• High school diploma or equivalent; some college preferred.
• Willingness to work flexible hours, including evenings and weekends.

Required skills

• Proficiency with property management system (PMS) software.
• Advanced knowledge of Microsoft Office suite.
• Understanding of OSHA regulations and safety compliance.

What we offer

• Medical, dental, and vision plans with a fully company‑paid option.
• 401(k) plan with 4% company match after three months.
• Generous paid time off, including 11 holidays and multiple PTO categories.