Executive Director - New Senior Living Community

About the role

Experience Senior Living is looking for an Executive Director for The Gallery Richmond Beach, a new senior living community scheduled to open in October 2028. The role covers pre-operations, sales and team building during the final stages of development and through opening, and then leads day-to-day operations with full P&L responsibility.

Key responsibilities

• Pre-opening: partner with development, construction, marketing and corporate teams to ensure operational readiness and regulatory compliance; lead pre-opening sales and marketing, recruit and onboard the leadership team, and oversee pre-opening budgets and policies.
• Operations: lead day-to-day operations with full P&L responsibility, ensure compliance with local, state and federal regulations and company policies, and create a safe, satisfying environment for residents, families and team members.
• Sales and marketing: partner with the Director of Sales on quarterly SWOTs and weekly or daily discussions, support tours, follow-ups, outreach, home visits and referral partnerships.
• Care coordination: work with the Directors of Health and Wellness, Memory Care, Life Enrichment, Culinary and Maintenance on care plans, activity calendars, menus, maintenance schedules and CapEx projects.
• Team leadership: recruit, hire, train and supervise staff, run performance reviews, manage department budgets and approve expenses, and build a strong, high-morale team.
• Community presence: stay active in local events, build a referral network, and may drive the company van, bus or other vehicles.

Required profile

• Bachelor's degree in business administration, healthcare administration or a related field.
• Required certification for residential care facilities based on state regulations, and ability to obtain an assisted living administrator license where required.
• Experience opening a new senior living community and 3 to 5 years in operations management with success in financial and sales goals.
• Experience recruiting, onboarding, training and retaining staff, and a solid understanding of facilities management.
• Acceptable driving record per company policy.

Required skills

• Strong communication, leadership and performance management skills.
• Basic knowledge of computer systems and company software platforms.
• Ability to analyze data, solve problems and make sound decisions under pressure.