Cloud Infrastructure Associate Director

About the role

Protiviti is hiring a Technology Consulting Associate Director for its Infrastructure, Cloud and Security Engineering team, based in Chicago with additional locations in Dallas, Orlando and Philadelphia. The Associate Director leads client relationships and the delivery of engagements, advises strategic clients on technical solutions, builds new business and mentors teams.

Key responsibilities

• Strengthen client relationships and guide clients through the completion of engagements
• Partner with strategic clients to advise on and implement technical solutions to their challenges
• Identify new businesses and build lasting client and community relationships as an ambassador for Protiviti
• Mentor teams and oversee the successful completion of project work plans
• Translate business requirements, compliance controls and business continuity needs into technical solutions
• Communicate issues, risks and challenges to client personnel, including executives

Required profile

• Bachelor's degree in Computer Science, Computer Engineering, Networking or a relevant field, or equivalent experience delivering technology or consulting solutions
• 9+ years in professional services, managed services or a hands-on pre-sales role
• Leadership and direct supervisory experience, including performance appraisals, mentoring and coaching
• Ability to establish business relationships and pursue new work
• Excellent verbal and written English

Required skills

• Hands-on design, deployment and administration of Windows Server and Linux systems
• Familiarity with Amazon AWS, Microsoft Azure and other IaaS providers preferred
• Enterprise networking design and administration, and enterprise-class vendors (Cisco, HPE/Aruba, Juniper, Palo Alto, Fortinet) strongly preferred
• Hypervisor platforms (VMware vSphere/ESXi, Hyper-V, Nutanix AHV) strongly preferred
• Storage (DAS, SAN, NAS) and protocols (iSCSI, CIFS, FibreChannel, NFS)
• Infrastructure management tools (RMM, patch and vulnerability management, Kafka, SIEM, Splunk) and backup/replication solutions
• PCI-DSS, CMMC and NIST 800-53 compliance experience
• Project management methods (Agile, Waterfall)