Assistant General Manager, Summit

About the role

Equinox, a luxury health, wellness and hospitality operator, is hiring an Assistant General Manager for its club in Summit, NJ. The role works closely with the General Manager to run the club's operations, manage key departments and deliver a high level of member service. The position is full-time and salaried, paid $70,000-$75,000 annually.

Key responsibilities

• Influence and inspire a dynamic workforce.
• Interview, hire, train and manage the Front Desk, Maintenance and Kids' club departments to meet Equinox brand standards, helping them develop schedules and stay within payroll budgets.
• Complete staff performance evaluations monthly and annually.
• Follow the monthly ordering timeline and supply budgets.
• Deliver a high level of customer service to club members.
• Support ancillary departments and sales in partnership with the General Manager, and stay aware of monthly departmental goals and projections.
• Keep the club clean to company standards and ensure it follows Risk Management and Loss Prevention procedures, monitoring safety and security.
• Help facilitate other projects or responsibilities delegated by the General Manager.
• Be open to location reassignments and flexible schedules depending on business needs.

Required profile

• 3-6 years of management experience in a customer-facing, professional setting.
• Bachelor's degree preferred.
• Legal right to work in the United States.
• Able to lift 25 pounds and move around the facility all day.

Required skills

• Strong verbal and written communication skills.
• High-touch customer service experience preferred.
• Effective time management and follow-up skills.
• Financial management experience.

What we offer

• Complimentary club membership.
• Perks and incentives with products and services such as personal training, Pilates, spa and shop.