Observation Monitoring Technician

About the role

The Observation Monitoring Technician provides continuous surveillance of patients using a video monitoring system and direct observation, ensuring safety and timely communication with the care team.

Key responsibilities

• Admit patients to the monitoring system, select appropriate profiles and protocols.
• Perform equipment setup, quality control checks, and cleaning.
• Observe real‑time video feeds and alert staff immediately when patient issues arise.
• Maintain a pre‑programmed list of staff contacts for rapid communication.
• Document patient behavior, redirection responses, and frequency in the electronic medical record.
• Provide continuous one‑to‑one patient observation and assist with direct patient care tasks.

Required profile

• High School Diploma or GED.
• At least 1 year of technology‑related experience.
• Ability to handle multiple interruptions and shifting priorities.
• Basic understanding of medical terminology.
• Basic Life Support (BLS) certification within 30 days of hire.

Required skills

• Basic Life Support (BLS) certification.
• American Heart Association (AHA) training.
• Operation of video monitoring equipment and related technology.