Hotel Host

About the role

The Plaza Hotel Pioneer Park, a 130-room boutique hotel in El Paso, TX, is looking for a Host. The Host greets and escorts guests to restaurant tables in line with guest service and sustainability standards, and can grow into roles such as Food Server, Guest Service Agent, Restaurant Supervisor or Front Office Supervisor.

Key responsibilities

• Meet and greet arriving guests, offer seating choices, escort them to their table and present the menu.
• Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.
• Maintain proper dining room set-up and assist with service as needed.
• Receive records and arrange reservations and special events in the restaurant.
• Follow the HHM EarthView sustainability program and safe work habits, including wearing protective equipment and following MSDS and OSHA standards.
• Perform other duties requested by management.

Required profile

• High school diploma or equivalent.
• Previous customer service experience preferred.
• Ability to stand for long periods, walk, lift up to 30 pounds and bend, reach, kneel or crouch.
• Schedule varies and includes holidays and weekends.

What we offer

• Competitive wages for full-time and part-time positions.
• Medical, dental and vision health insurance, paid time off and 401k company match.
• Daily pay, free basic life insurance and travel discounts.
• Commuter transit and parking benefits, employee assistance and wellness program, and educational and professional development.
• Referral bonus program.