Fraud Specialist
Austin Bank · Frankston
Descripcion del puesto
About the role
The Fraud Specialist supports Austin Bank’s Fraud Department by monitoring transactions, investigating suspicious activity, and collaborating with internal teams to protect customers and the institution from financial crime.
Key responsibilities
- Maintain a real‑time understanding of the threat landscape affecting the bank’s financial services.
- Monitor and investigate potentially fraudulent debit‑card, micro‑deposit, account‑take‑over, and check‑verification transactions while preserving confidentiality.
- Communicate findings and recommendations to branches, other departments, and the Senior Fraud Analyst.
- Escalate identified risk events according to bank policies and attend emerging‑risk training.
- Provide coverage for fraud‑related operations and cross‑train on department systems to ensure continuity.
- Perform additional duties as assigned by the Fraud Department Manager.
Required profile
- High school diploma or equivalent.
- At least 2 years of experience within a financial institution.
- General understanding of information‑technology, security, banking operations, and relevant regulations.
- Strong research, oral and written communication, and organizational abilities.
- Professional demeanor, teamwork orientation, and adherence to bank policies and ethics.
Required skills
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Austin Bank
Frankston
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