Benefits Administrator

About the role

Hofstra University, a private university in Hempstead, New York, is hiring a full-time Benefits Administrator (position 898275) within the Human Resources division. Reporting to the Assistant Director, Benefits Administration, the incumbent provides administrative support to the Benefits Administration team and delivers customer service to faculty, administrators and union personnel. The role also administers the university's benefits onboarding process for new hires and the tuition scholarship benefit program. It is an onsite position carried out on campus.

Key responsibilities

• Answer employee questions on health, dental, retirement, flexible spending, life insurance, long-term disability, tuition, FMLA, PFL, disability and workers' compensation.
• Run new-hire orientations and onboarding meetings, including benefits orientation.
• Manage the benefits email inbox and respond to or forward inquiries to the right personnel.
• Administer the tuition scholarship program and oversee COBRA through the third-party administrator.
• Process enrollments, changes and terminations in the HR information system (Banner) and third-party vendors.
• Submit insurance carrier billing invoices and process pharmacy benefit rebates and subsidies with Accounts Receivable.
• Work with providers and third-party administrators on claims and quality issues, and help plan the annual open enrollment period.
• Maintain and update the benefits website and communication portal, and act as backup for the reception and Office of Student Employment as needed.

Required profile

• Bachelor's degree required; master's degree preferred.
• At least 1-2 years of related experience, preferably in benefits administration.
• Strong organization, presentation, writing and analytical skills, and strong customer service skills.

Required skills

• Technical proficiency in one or more HR information systems (Ellucian Banner preferred).
• Intermediate to advanced Microsoft Word and Excel.

What we offer

• Salary range of $60,000 - $63,500.
• Paid time off and paid holidays.
• Tuition remission for employees and eligible dependents.
• A retirement plan with university contributions.