Front Desk Receptionist

About the role

We are actively seeking a dedicated Front Desk Receptionist to join Carotek, a SunSource company, in Matthews, NC. This full‑time, on‑site position (8:00 am – 5:00 pm) involves greeting visitors, handling phone calls, managing mail and packages, and providing general administrative support to ensure a welcoming and efficient office environment.

Key responsibilities

• Greet clients, visitors, and guests as they arrive and direct or escort them to the appropriate party.
• Answer, screen, and direct phone calls to staff, take messages, or transfer calls to voicemail.
• Receive mail, documents, packages, and courier deliveries and distribute them to the proper recipients.
• Perform administrative and clerical support tasks, including basic filing and recordkeeping.
• Assist with other duties as assigned by management to support office operations.

Required profile

• Excellent verbal communication and interpersonal skills with a strong customer‑service orientation.
• Basic understanding of administrative and clerical procedures and systems.
• Proficiency with Microsoft Office Suite or related software.
• Consistent punctuality, arriving on time or early for each shift.