Event Services Coordinator

About the role

The Event Services Coordinator supports the Event Sales and Event Services teams at Fairmont Chicago, Millennium Park. This position requires a proactive, detail‑oriented professional who can manage a variety of administrative tasks while maintaining confidentiality.

Key responsibilities

• Organise and implement administrative systems and procedures for the events department.
• Serve as the primary source of information for the team, handling inquiries and updates.
• Prepare, maintain, and archive departmental records and reports.
• Manage the sales and catering lead log, ensuring accurate tracking of prospects.
• Assist Event Sales and Event Services Managers with ad‑hoc tasks and project support.

Required profile

• Strong multitasking ability and capacity to work independently.
• Excellent communication skills with internal and external contacts.
• Proactive problem‑solving mindset, anticipating and resolving issues.
• Experience handling confidential and complex administrative duties.

Required skills

What we offer

• Employee benefit card with discounted rates at Accor properties worldwide.
• Medical, dental and vision insurance, plus 401(k) plan.
• Learning programs through Fairmont Academies.
• Opportunities for career growth within the property and across the global Fairmont network.
• Participation in corporate social responsibility initiatives.