Event & Lifestyle Coordinator

About the role

The Lifestyle Coordinator supports daily community operations to enhance resident retention and satisfaction. Working closely with the Community Manager and Sales Consultants, this role assists with move‑ins, creates resident programs, and helps drive sales and marketing initiatives for the property.

Key responsibilities

• Greet prospects and residents, provide a welcoming environment, and assist with tours as needed.
• Answer phone calls, route inquiries to appropriate team members, and follow up on service requests.
• Maintain guest suite schedules, ensure payment and cleanliness, and coordinate loading dock/elevator usage for move‑ins and move‑outs.
• Document package deliveries and notify residents within 24 hours.
• Prepare amenities for resident use and ensure they are in tour‑ready condition.
• Develop, execute, and assess innovative events, services, and programs using amenity spaces.
• Maintain up‑to‑date information on local restaurants, shops, and services; provide recommendations to residents.
• Monitor the Lifestyle email account, respond promptly, and create marketing communications for events and initiatives.

Required profile

• Strong customer‑service orientation with excellent communication skills.
• Highly organized with the ability to manage multiple schedules and tasks simultaneously.
• Proactive problem‑solver who can handle resident inquiries and logistical challenges.
• Knowledge of local area amenities and ability to build relationships with vendors.
• Team player who collaborates effectively with community management and sales staff.

Required skills