Wedding & Event Inquiry Specialist
landmark-hospitality · Plainfield
Job description
About the role
Landmark Hospitality is seeking a Wedding & Event Inquiry Specialist to manage inbound inquiries from couples and clients, guiding conversations, answering questions, and scheduling venue tours across our properties.
Key responsibilities
- Respond to inbound inquiries via phone, email, and text.
- Understand event details and recommend suitable venues.
- Schedule and coordinate venue tours.
- Follow up consistently to convert inquiries into appointments.
- Log activity in CRM and manage scheduling.
- Coordinate with venue sales teams.
Required profile
- 1–3 years of customer service, call center, or scheduling experience.
- Strong phone presence and communication skills.
- Organized and able to manage multiple conversations simultaneously.
- Comfortable using CRM systems and scheduling tools.
- Hospitality or event experience is a plus.
What we offer
- Hourly pay with commission opportunities.
- No cold calling – high‑intent inbound leads.
- Fast‑paced environment with clear goals.
- Potential to grow into sales or event roles.
- Work‑from‑home flexibility on weekends.
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Published 16 hours ago
Expires 1 month from now
3 views · 0 interested
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landmark-hospitality
Plainfield
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