Warranty Assistant – Automotive

About the role

We are looking for a highly organized and detail‑oriented Warranty Assistant to join our automotive division. You will ensure timely processing and documentation of warranty claims while providing excellent customer service.

Key responsibilities

• Process warranty claims accurately and promptly.
• Maintain comprehensive records of all warranty claims and related documentation.
• Communicate with manufacturers and suppliers to resolve warranty issues.
• Provide clients with updates and respond to inquiries regarding warranty claims.
• Collaborate with the automotive team to ensure efficient claim processing.
• Stay current with warranty policies and procedures.
• Identify and report potential warranty fraud or discrepancies.
• Assist in developing and implementing new warranty processes.

Required profile

• High school diploma or equivalent.
• Minimum of 2 years experience in automotive warranty processes.
• Strong knowledge of warranty policies and procedures.
• Excellent organizational, time‑management and analytical skills.
• Strong communication and interpersonal abilities.
• Ability to work in a fast‑paced, dynamic environment.

Required skills

• Proficiency in Microsoft Office and related software.