Warranty and Repair Co-Op Spring 2027

About the role

We are seeking a driven, proactive, and detail‑oriented Warranty & Repair Co‑Op to join our Service Operations team. This hands‑on position bridges enterprise systems and shop‑floor execution, offering extensive exposure to engineering principles, ERP workflows, and quality systems compliance.

Key responsibilities

• Audit and update SAP labor activity types, conduct time studies, and align planned vs. actual repair stages to improve quoting accuracy.
• Develop and expand technical training modules, create competency matrices, and produce standardized inspection documentation.
• Restructure legacy file repositories, manage document lifecycles, and audit warranty agreements for compliance.
• Review and harmonize service work instructions, route revisions through SOCOS, and ensure regulatory compliance.
• Map and optimize shop‑floor layout using value‑stream mapping, implement 5S staging lanes, and establish point‑of‑use storage systems.

Required profile

• Enrolled in an accredited undergraduate or graduate program, preferably Mechanical or Industrial Engineering.
• Strong analytical aptitude with advanced Microsoft Excel skills (pivot tables, lookups, data validation).
• Excellent written and verbal communication to interface with technicians, specialists, and management.
• Self‑starter mindset with demonstrated interest in continuous improvement (Kaizen, Lean, 5S).

Required skills

• Microsoft Excel
• SAP ERP (Production Planning, Plant Maintenance, or Customer Service modules)