Virtual Assistant - Property Management

About the role

Pelican Development, in partnership with the recruitment partner TalentHop, is looking for an organized and dependable Property Management Virtual Assistant to support remote property operations. The position is full-time and remote, based in the United States, and covers tenant communications, maintenance coordination, lease administration and property record keeping.

Key responsibilities

• Respond to tenant and property owner inquiries by email, phone and property management platforms
• Coordinate maintenance requests and follow up with vendors and contractors
• Assist with lease preparation, renewals and document management
• Maintain accurate property records using software such as AppFolio
• Support rent collection, monitor payments and report outstanding balances
• Prepare reports, spreadsheets and operational summaries for property managers and stakeholders
• Create and update property listings on rental platforms to help minimize vacancies
• Provide administrative support through scheduling, data entry and calendar management

Required profile

• Diploma or bachelor's degree in Business Administration, Real Estate, Management or a related field (the original ad does not confirm a formal qualification requirement)
• Previous experience in property management, real estate administration or a related field is preferred
• Fluency in both English and Spanish
• Strong written and verbal communication, organization, multitasking, attention to detail and time management
• Reliable internet access and a fully equipped home office

Required skills

• Familiarity with property management systems such as AppFolio, Buildium or Rent Manager
• Microsoft Office Suite or Google Workspace

What we offer

• Estimated salary of $2,500 to $4,000 per month
• Remote working arrangement