Virtual Admin Assistant

About the role

Eandd is hiring a Virtual Admin Assistant to work remotely and act as a reliable extension of the RestoPros team, reducing the owners' administrative workload. The role covers insurance adjuster follow-up, project coordination, receipts and expenses, purchasing support, event research and general administration. Working hours are 8:00 AM - 5:00 PM Central Time, and the position is intended to last several years.

Key responsibilities

• Follow up with insurance adjusters by email and phone, check on outstanding requests and escalate issues needing management involvement
• Coordinate with the internal team and update the project management tool (e.g. Trello) for active customer projects, and maintain spreadsheets and records
• Collect and organize receipts and expenses, follow up on missing receipts and help streamline the process
• Review purchasing and supply lists and enter items into supplier websites such as Lowes.com
• Review event calendars, add relevant events to Google Calendar and keep them organized
• Handle data entry, online research, recurring administrative processes and personal support such as trip planning

Required profile

• Previous experience as a Virtual Assistant, Administrative Assistant, Executive Assistant, Operations Assistant or similar
• 5 years of experience working with a US-based company
• Exceptional attention to detail, excellent written and spoken English, proactive and independent, and reliable
• Experience in insurance, restoration, construction, property management or home services is a plus

Required skills

• Google Workspace and Google Calendar
• Spreadsheets, data entry and online purchasing
• Strong internet research and computer skills

To apply, candidates record answers to initial interview questions in a Loom video and submit it through the application page; shortlisted candidates share their responses with the client.