User Researcher

About the role

Notion is looking for an experienced User Researcher to generate insights that shape its AI‑powered experiences, such as Notion Agent and Chat. The role focuses on how users discover, build, and use AI features across a variety of product use cases.

Key responsibilities

• Design and execute quantitative and qualitative research throughout the AI product lifecycle, from discovery to post‑launch evaluation.
• Analyze human‑AI workflows to understand goal setting, task delegation, output review, and user orientation.
• Partner closely with Design, Product, Engineering, and Data Science to embed research findings into development phases.
• Craft and deliver insight stories using diverse formats such as videos, podcasts, and workshops.
• Link research outcomes to business metrics, ensuring insights are actionable and drive measurable change.

Required profile

• Proven experience conducting end‑to‑end user research in fast‑moving product environments.
• Strong curiosity and hands‑on familiarity with AI products and model behavior.
• Ability to think systemically, mapping complex user journeys and identifying breakdown points.
• Pragmatic mindset for prioritising research in 0→1 development cycles.

Required skills

What we offer

• Opportunity to shape AI experiences for millions of users.
• Collaborative office environment in San Francisco or New York with anchor days for in‑person teamwork.
• Access to Notion’s cutting‑edge AI tools and cross‑functional teams.