Tow and Storage Negotiation Specialist

About the role

Sedgwick is hiring a Tow and Storage Negotiation Specialist, working remotely from Florida. The role analyzes mid- and higher-level general auto claims to determine the scope of damages, keeps claims adjudication within company standards and industry best practice, identifies subrogation opportunities and negotiates settlements.

Key responsibilities

• Manage mid-level and higher-level auto commercial and personal lines claims by gathering information to determine exposure
• Assign reserve values, make claims payments where needed and settle claims up to the designated authority level
• Assess liability and resolve claims within evaluation
• Approve and process assigned claims, determine benefits due and manage the action plan under the claim or client contract
• Manage subrogation of claims and negotiate settlements
• Communicate claim action with the claimant and client, keep files properly documented and ensure claims coding is correct
• Maintain professional client relationships, travel as required and perform other duties as assigned

Required profile

• Bachelor's degree from an accredited college or university preferred; professional certification for the line of business preferred
• Secure and maintain the state adjusting license required for the position
• Four years of claims management experience, or an equivalent combination of education and experience

Required skills

• Subject-matter expertise in insurance principles and laws, recoveries, offsets and deductions, claim and disability duration, and cost containment for the line of business
• Excellent oral and written communication and presentation skills
• Analytical, interpretive and organizational skills
• Strong negotiation skills and ability to write comprehensive, accurate reports
• Ability to work in a team and meet performance competencies
• Microsoft Office