Telecommunicator Trainee – 9-1-1 Division

About the role

The Illinois State Police Division of Statewide 9-1-1 is seeking detail‑oriented, service‑focused individuals to join a six‑ to twelve‑month Telecommunicator Trainee program. Trainees will develop core telecommunications skills and work toward full telecommunicator proficiency.

Key responsibilities

• Update manuals, maintain files, and enter operational data.
• Attend meetings and workshops to support skill development.
• Learn communication protocols, FCC regulations, radio and teletype operations, and ISP computer systems through classroom instruction and on‑the‑job training.

Required profile

• High school diploma or equivalent.
• Strong attention to detail and ability to follow procedures.
• Ability to work full‑time in an office environment.

Required skills

• Basic understanding of FCC regulations and radio communications.
• Familiarity with computer data entry and record‑keeping.

What we offer

• Health, life, vision, and dental insurance.
• Paid maternity/paternity leave, sick days, vacation, personal days, and state holidays.
• Pension plan, deferred compensation, and other pre‑tax benefit programs.