Technical Service Specialist – Wisconsin

About the role

Join Surventis as a Technical Service Specialist supporting key customers in Wisconsin. You will provide on‑site technical support, safety guidance, and service reporting while building strong relationships with plant personnel.

Key responsibilities

• Provide technical support and service at customer facilities, including troubleshooting, start‑ups, and continuous improvement.
• Conduct plant audits, system clean‑outs, and inventory management, and prepare detailed service reports in Salesforce.
• Train plant personnel, coordinate test work, and assist with installation and use of Surventis/Chemetall equipment.
• Develop and maintain relationships with key stakeholders and identify business growth opportunities together with the Technical Sales Representative.

Required profile

• Bachelor’s degree in chemistry or chemical engineering preferred; high school diploma or associate degree accepted with relevant experience.
• Minimum 1 year of technical experience in pretreatment, coatings, surface treatment, or metalworking applications.
• Ability to work autonomously, travel 50‑75% of the time, and lift up to 50 lb.
• Strong analytical, problem‑solving, and communication skills.

Required skills

• Knowledge of chemical processes, metalworking fluids, paint pretreatment, and e‑coat technologies.
• Experience with inventory management and product ordering.
• Proficiency with MS Office and Salesforce.

What we offer

• Incentive bonus plan and competitive salary range $64,000‑$96,000.
• Company car, laptop, phone, and full travel expense coverage.
• Remote work option with occasional overnight travel within the territory.