Student Ambassador - Apartment Leasing and Resident Relations

About the role

Yugo, a global student housing company, is hiring a Student Ambassador for its Starkville campus. Reporting to the General Manager, the role covers leasing and marketing and resident relations, including managing apartment rentals, move-ins and lease renewals, lead generation and move-in procedures. It is a part-time, non-exempt position of about 20-25 hours per week.

Key responsibilities

• Greet prospective clients, give property tours and present the features and benefits of the apartments.
• Complete applications, collect deposits and process lease paperwork for move-ins and move-outs.
• Answer phone calls and in-person inquiries, follow up with prospects and prepare applications for approval.
• Make apartments ready for move-in, orient new residents and assist with lease renewals and rental payments.
• Take part in marketing and sales activities, weekly leasing meetings and outreach, and keep market information up to date.
• Update reports, manage service requests, plan resident events and keep commission records accurate.
• Keep the office and model apartments clean and open on schedule, enforce policies and comply with Fair Housing laws.

Required profile

• Some experience in an administrative role.
• Strong customer service and communication skills, oral and in writing.
• Proactive, organized and able to handle several tasks at once.
• Available to work evenings and weekends, 20-25 hours per week.

Required skills

• Intermediate skills with MS Office and online systems or databases.
• Problem-solving, resilience and cultural diversity awareness.

What we offer

• Pay of $13 per hour.
• Commission on leases and renewals.
• 401k with 4% employer matching.
• Paid wellness time, one paid volunteer day and one paid YuDay.