Assistant Community Manager – Azul Lakeshore

About the role

A full-time Assistant Community Manager position at the Azul Lakeshore apartment community in Austin, Texas. The role supports the Community Manager in overseeing the financial and operational side of the community, acting as on-site supervisor when the manager is absent and helping manage the owner relationship.

Key responsibilities

• Collect and post rent, fees and other payments, prepare daily bank deposits and reconcile bank accounts, and process invoices and payables
• Operate the property management software (Yardi/OneSite) and keep it updated and backed up
• Review resident files and accounting records to identify unpaid or late fees, collect on delinquencies and enforce the lease
• Review and submit vendor invoices, coding charges to the Chart of Accounts and communicate with vendors, accounting and the owner
• Follow eviction procedures, including court representation, and process resident move-outs with applicable fees
• Respond to resident complaints and requests promptly, and act as on-site supervisor by delegating daily work and coordinating maintenance and make-ready tasks
• Meet owners, give community tours and update them on community performance
• May support leasing and marketing by greeting prospects, showing ready apartments and models, closing leases and helping with applications

Required profile

• Bachelor's degree in Business Management, Communications or a related field preferred
• 1-3 years of relevant experience in residence life and/or property management covering community management, sales, marketing and customer service
• Understanding of lease terms and lease enforcement, including collections
• Valid driver's license to drive a golf cart on property; state and local licenses and certifications as required
• Ability to access all parts of the property and amenities, and to lift up to 20 pounds alone and 50 pounds with help

Required skills

• Strong proficiency in property management software (Yardi, OneSite, Entrata)
• Proficiency in internet, word processing, spreadsheet and database programs
• Excellent written and verbal communication skills

What we offer

• Hourly range of $22.00 - $26.50, with possible bonus programs depending on role type
• Medical, dental, vision, disability and life insurance, plus a 401(k) with company match up to 6%
• Paid time off starting at 15 vacation days, 4 personal days, 10 sick days and 11 paid holidays
• Onsite housing discount, paid parental leave, fertility benefit reimbursement and an employee assistance program