Assistant General Manager - Student Housing

About the role

Yugo, a global student housing company, is hiring an Assistant General Manager for its Starkville campus. Reporting to the General Manager, you will help oversee day-to-day property operations and support the team in delivering a vibrant, welcoming environment for residents.

Key responsibilities

• Oversee daily property operations and ensure compliance with company policies and operational standards
• Manage resident accounts, including rent collection, delinquency follow-up, invoicing, deposits and payments
• Support lease renewals, retention initiatives and eviction processes
• Maintain resident records, lease files and financial documentation
• Assist with monthly financial reporting, budget tracking and end-of-month close
• Lead leasing and marketing: property tours, leasing inquiries and lease applications
• Monitor market trends, competitor pricing and community amenities
• Handle resident concerns, complaints and service requests
• Coordinate with vendors, contractors and maintenance teams
• Conduct regular property inspections and assist with move-in and move-out processes
• Take part in staff meetings, training, coaching and employee development
• Keep leasing offices, model units and community spaces tour-ready
• Comply with Fair Housing regulations and other applicable laws

Required profile

• High school diploma, GED or equivalent; equivalent experience in residential properties, rental operations or related business is required instead of a degree
• At least one year of experience, preferably in residential properties or rental operations
• Experience at a property, even better at a university or college
• Carbon Literacy certification or willingness to complete training

Required skills

• Entrata experience or relevant rental software experience
• Strong interpersonal, communication and customer service skills
• Conflict resolution and ability to stay calm under pressure

What we offer

• Pay of $24-$26 per hour, with bonus eligibility
• Health, dental and vision coverage
• 401k with 4% employer matching
• Three weeks of PTO, paid wellness time and 11 paid holidays
• Paid parental leave, volunteer day and YuDay
• STD, LTD and life insurance paid by the company