Strategy Associate - Veeva Link

About the role

Veeva Link is transforming how the global life sciences industry connects with Key Opinion Leaders in healthcare. Its Strategy team owns the market success of its products, from shaping product direction to helping customers realize lasting value. Veeva is expanding the Strategy team with a new client value function and is looking for a highly motivated Strategy Associate to work alongside Strategy Directors, taking direct ownership of client engagement with leading pharmaceutical companies.

Key responsibilities

• Build and champion trusted, consultative relationships with mid-level operational and business leaders at top-tier pharmaceutical companies
• Work with Strategy Directors to design and run account growth plans that help enterprise clients get the most from Veeva Link applications
• Run product masterclasses, strategic onboarding and enablement sessions that embed Veeva Link into client workflows
• Use adoption metrics and reporting to analyze user behavior, find drop-off points and recommend proactive strategies
• Act as the link between client end-users and Product Management, advocating for features and usability improvements
• Develop scalable best practices and playbooks for onboarding and continued education

Required profile

• 1+ years of professional experience in consulting, professional services, customer success or account management
• Demonstrated interest or experience in Life Sciences, Healthcare, Commercial Strategy or Medical Affairs
• Bachelor's degree required
• Nice to have: hands-on experience with KOL engagement models, commercial pharma operations or medical affairs workflows

Required skills

• Executive presentation skills and the ability to explain complex software simply
• Comfortable working with data sets, building executive reports and turning metrics into business stories
• Nice to have: exposure to SaaS growth metrics, product usage telemetry or BI tools such as Tableau, PowerBI or SQL

What we offer

• Base pay of $70,000 - $85,000, with possible bonus and/or stock bonus
• Medical, dental, vision and basic life insurance
• Flexible PTO and company-paid holidays
• Retirement programs and a 1% charitable giving program