Strategic Consultant

About the role

Sensor Tower is seeking a Strategic Consultant to join its account management team. You will act as a trusted advisor to senior stakeholders at top‑tier global brands, driving value realization and ensuring exceptional customer experiences.

Key responsibilities

• Lead executive‑level engagements to align product usage with customer business goals and industry trends.
• Develop and deliver Strategic Success Plans that drive adoption, maturity, and measurable impact.
• Identify and recommend initiatives that expand customer value and business impact.
• Act as a data storyteller, translating metrics into compelling use‑case narratives, white‑glove service, and training.
• Collaborate with Account Directors on strategic account planning, risk mitigation, and renewal strategies.
• Contribute to reusable strategic assets, playbooks, and thought‑leadership content.

Required profile

• Extensive customer service management experience with a proven track record of building long‑term brand partnerships.
• Ability to manage day‑to‑day client relationships both in‑person and virtually, with 15–20% travel as needed.
• Proactive, self‑starting attitude thriving in a fast‑paced, collaborative environment.
• Strong analytical thinking, excellent time‑management, and outstanding communication skills.
• Willingness to work onsite two days per week.
• Bachelor’s degree (BA or BS) required.

Required skills

What we offer

• Base salary ranging from $110,000 to $125,000 per year.
• Annual bonus paid quarterly.
• Opportunities to influence digital transformation for global brands.