Strategic Consultant

About the role

Sensor Tower is seeking a Strategic Consultant to join its account management team. You will act as a trusted advisor to senior stakeholders at top‑tier global brand customers, helping them realize value, drive adoption, and achieve critical business outcomes.

Key responsibilities

• Lead executive‑level engagements to align product usage with customer goals, industry trends, and transformation initiatives.
• Develop and deliver Strategic Success Plans that drive adoption, maturity, and measurable impact.
• Identify and recommend initiatives that expand customer value and business impact.
• Act as a data storyteller, translating metrics into customized use‑case adoption, white‑glove service, and training.
• Collaborate with Account Directors on strategic account planning to ensure long‑term satisfaction and retention.
• Detect at‑risk scenarios early and drive proactive risk mitigation and renewal strategies.
• Leverage industry knowledge to provide best practices and frameworks for digital transformation.
• Contribute to reusable strategic assets and customer playbooks.

Required profile

• Extensive customer service management background with a proven track record of leading brand relationships and driving long‑term partnership growth.
• Demonstrated ability to manage day‑to‑day client relationships both in‑person and virtually, with willingness to travel 15–20% as needed.
• Proactive, self‑starting attitude and ability to thrive in a fast‑paced, collaborative environment focused on retention and growth.
• Strong analytical thinking and ability to deliver strategic insights that bring value to clients.
• Excellent time‑management, communication, presentation, and writing skills.
• Willingness to work onsite two days per week.
• Bachelor’s degree (BA or BS) required.

Required skills

What we offer

• Base salary ranging from $110,000 to $125,000 per year.
• Annual bonus potential of $30,000, paid quarterly.
• Opportunity to work with global brand customers and influence digital transformation initiatives.