Strategic Account Manager - CO2 Refrigeration

About the role

CCR North America is looking for a Strategic Account Manager to drive long-term growth and deepen relationships with top U.S. food retailers. The role manages and expands enterprise-level accounts, embedding CCR's CO2 and refrigeration solutions into customer sustainability, compliance and cost-efficiency strategies, and acts as a trusted advisor to executive stakeholders.

Key responsibilities

• Develop and execute multi-year strategic account plans aligned with customer goals and CCR's growth objectives.
• Expand CCR's footprint across major retailers, business units, store formats and regions, and turn pilots into enterprise-wide rollouts and national standards.
• Identify upsell and cross-sell opportunities across the refrigeration portfolio.
• Build executive-level relationships (C-suite, sustainability, operations, engineering) and position CCR as a thought leader in CO2 refrigeration.
• Run joint planning sessions, QBRs and steering committees, and anticipate future needs and regulatory pressures.
• Partner with Business Development Managers to move accounts from pilot to long-term growth, and work with technical, service and product teams on tailored solutions.
• Share market insights with leadership and product development.

Required profile

• 8-12+ years in strategic account management or enterprise sales, preferably in HVAC, refrigeration or related industrial sectors.
• Proven track record of managing and growing multi-million-dollar accounts.
• Experience selling complex technical solutions into large retail or food service organizations.
• Bachelor's degree in Business, Engineering or a related field (MBA preferred).
• Ability to travel domestically about 30-40%.

Required skills

• Strong understanding of sustainability, ESG and regulatory drivers affecting refrigeration.
• Vision-driven, influential communicator with executive presence.
• Collaborative, team-oriented approach.

What we offer

• Competitive compensation with performance-based incentives.
• Professional development and career progression within a global organization.
• The chance to shape CCR's growth in North America during major CO2 refrigeration adoption.