Sr. Planning & Operations Associate (Employer Solutions)

About the role

Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers. Its Employer Solutions Go-To-Market Planning & Operations team shapes and executes the go-to-market strategy and drives revenue growth. The Senior Associate role balances strategic planning and operational execution, partnering with sales, marketing, customer success, analytics, finance and operations on initiatives such as optimizing GTM efficiency, territory planning, pipeline monitoring and tracking, and supporting expanding customer revenue.

Key responsibilities

• Drive initiatives with the GTM team, cross-functional stakeholders and external partners to grow profitably while managing costs
• Act as a thought partner for Sales, Customer Success and Marketing, giving insights that drive ACV and revenue growth
• Track leading indicators against forecast and update forward-looking booking projections
• Work with product on the roadmap, develop business cases and set operating goals to measure launch and engagement success
• Optimize the GTM strategy and planning process by defining key growth metrics, building measurement tools and driving cross-functional alignment
• Help build a scalable operating model, including territory planning and account assignments
• Recommend strategic investments in partner and vendor solutions

Required profile

• Bachelor's degree in economics, business, finance or another relevant quantitative discipline
• 4+ years in management consulting, corporate strategy, sales strategy, digital health or related fields; healthcare experience is a plus
• Self-starter who takes ownership of objectives in a dynamic environment
• Able to summarize complex problems, lead a team and communicate with senior leaders to gain sponsorship
• Results-driven, flexible with working hours to meet deadlines, and passionate about expanding access to mental health care

Required skills

• Business and financial modeling
• Strong quantitative analytical skills; Excel and Google Sheets required
• Comfort triaging across multiple data sources
• Managing multiple projects with competing priorities

Preferred: Salesforce experience, prior management consulting experience, B2B or B2B2C product experience, healthcare or benefits strategy background, and familiarity with sales and marketing tools such as Outreach and ZoomInfo. The role is based on the West Coast with PST hours.