Spanish-Bilingual Medical Virtual Assistant (Remote)

About the role

HirebizMed provides experienced medical virtual assistants to healthcare professionals, helping them manage workloads and staffing challenges. This Spanish-bilingual Virtual Assistant supports healthcare clients with administrative, patient support and executive assistance. The position is full-time and permanent, working from home during EST hours.

Key responsibilities

• Patient follow-up: contact patients after medical visits, conduct satisfaction surveys, follow up after hospital discharge, document responses and update records.
• Executive assistant support: help the Field Business Development team with administration, assist executives with scheduling and daily tasks, prepare reports, organize information and manage documents.
• Clinical chart review and quality assurance: check patient medical charts for completeness and accuracy, flag missing or incorrect information and report it to the right team.
• Other duties: appointment scheduling, patient follow-up calls and messages, medical records management, insurance verification, billing inquiries, basic coding and documentation, and maintaining accurate patient information.

Required profile

• Fluent in Spanish and English, written and verbal.
• Good communication and customer service skills.
• Strong attention to detail and organizational skills.
• Able to handle multiple tasks and manage time well.
• Willing to learn and follow company processes.
• Healthcare or medical administrative experience is an advantage.