Social Service Coordinator - Senior Center

About the role

Catholic Housing and Community Services (CHCS) is hiring a full-time Social Service Coordinator for its Senior Center at St. Edmond's, reporting to the Senior Center Manager/Satellite Coordinator. The position covers the direct and indirect provision of social services to center participants and to consumers living in the community.

Key responsibilities

• Provide social services such as information and referral, intake, assessment, case planning and follow-up; make home visits when indicated.
• Determine consumer eligibility and help them apply for entitlement programs and benefits.
• Register consumers, assess their needs (nutrition, food insecurity, transportation) and provide individual or group counseling.
• Evaluate consumers for transportation assistance and complete required documentation.
• Maintain consumer files, contact and attendance logs in line with CHCS and PCA requirements.
• Use the PCA Client tracking database, COMPASS and other software, and build a resource file for community referrals.
• Coordinate services with the Senior Center Manager and Program Coordinator, including mental health, legal services and supplemental food programs.
• Prepare materials such as flyers and newsletters, take part in outreach and present to groups and providers.
• Recruit, train and supervise volunteers and student interns, and work with partners and interdepartmental colleagues.
• Stay current with continuing education and comply with CHCS, PCA, the State Department on Aging and local health department requirements.

Required profile

• Bachelor's degree in Social Work or a related field.
• At least one year of experience in the field of aging.
• Knowledge of local community resources and federal and state benefit programs and their eligibility requirements.
• Ability to facilitate groups and give community presentations.
• Fluency in another language may be required or preferred for some centers.

Required skills

• Ability to lift, push, pull and move equipment up to 50 pounds.
• Independence, tact, discretion and professionalism; works well with older adults in a community setting.
• High standards of attendance and timeliness.