Shift Lead - Taco Bell Franchise, Shingle Springs, CA

About the role

A Taco Bell franchisee in Shingle Springs, California, is hiring a Shift Lead (Job ID 11174675, posted 11/09/2026). The role supports the Restaurant General Manager (RGM) by running shifts in a self-sufficient way, taking ownership of problems and helping colleagues. It is a restaurant management position within the restaurant career area.

Key responsibilities

• Run shifts consistently, following the MIC (Manager-In-Charge) Success Routine and ensuring team members complete their Shift Excellence tasks and present a neat appearance in company uniform.
• Prioritize customer needs, resolve complaints quickly, greet customers politely and work with urgency.
• Ensure food safety, quality and order accuracy, and work with management and fellow employees as a team.
• Report to work on time, in uniform, and use the approved timekeeping system accurately.
• Give regular feedback to the RGM on team member performance, train team members and handle conflicts constructively.
• Assist profit and loss management through cash control, security, inventory and labor, and oversee product preparation, rotation, portioning, cooking and holding times.
• Help with facility maintenance and health and safety standards, and perform other duties as required.

Required profile

• Strong preference for internal promotion from the Hourly Champion position.
• At least 18 years old, able to pass a background check and drug test.
• Reliable transportation and ability to do basic business math.
• Able to stock shelves and coolers, sweep and mop floors, clean the parking lot and grounds, and lift up to 50 lbs for 90% of a shift.
• Able to oversee and direct subordinate employees.

Employees typically average 30+ hours per week, depending on operational needs. The franchisee is the only employer, and wage and benefit programs vary among franchisees.